We never want you to have to think about security. Chances are, if a customer is thinking about security, it means something went wrong. And we do our best to ensure that never happens.
However, if we do get questions, it’s typically one of two.
Is survey data backed up?
In short, absolutely! We recently added a new 32 processor website and data server that is housed in a professional data warehouse. It’s committed to fast internet access and hardware reliability including:
An on-site technician who monitors the hardware 24 hours a day, seven days a week, which allows a hard failure to be replaced or fixed within minutes.
The servers are protected by the latest firewall systems to ensure data security.
Our mirrored hard drive system stores all data on two drives simultaneously, keeping all data secure even in the event of a hardware failure.
Our servers have full backups every week, plus incremental backups every night.
We overbuilt our new server with page refresh speed in mind, making sure your survey respondents won’t wait for their next survey questions.
The School Perceptions Blog and Resource Center features the voices of our team members. This post was written by Tim Mikula, Vice President of Technology.